Terms & PrivacyOur business is your security...
Suite 23 Portland House,
GX11 1AA Gibraltar
Company number: 116426
Email: [email protected]
Terms of Service
Effective: August 1, 2017
These Terms of Service (“Terms”) cover your use and access to the Service named “FortKnoxster”, (“Service”) provided by FortKnoxster Ltd. By using our Services, you’re agreeing to be bound by these Terms and to also review our Privacy policies. If you’re using our Services for an organization or other legal entity, you’re agreeing to these Terms on behalf of that organization. FortKnoxster Ltd. reserves the right to change this agreement at any time.
The FortKnoxster Service
The FortKnoxster Service provides a system that allows a user to access our secure communication platform named FortKnoxster. In order to receive the Service, you will need to create an account consisting of a username, phone number and password.
In order to access your account, you must first log in using your FortKnoxster username and password and then go through the verification process. After this, you have access to use the Service. The use of the Service requires you to obtain access to the Internet. You can access from a computer or a mobile device.
You may access and use the Service in accordance with these Terms and Conditions and subject to any operating rules/contract or posted policies that appear on the website. Any use of the Service is at your sole risk and responsibility.
No Illegal Use
You represent and warrant, as a condition of use of the Service, that you will not use the Service for any purpose that is illegal, unlawful or prohibited. You shall not subject the FortKnoxster system to any spam, denial of Service attacks, viruses or any action, activity or code that would interfere with the ordinary operation of the system.
You agree to defend, indemnify and hold FortKnoxster Ltd., its subsidiaries and affiliates and directors, officers, agents, contractors, shareholders, partners and employees, harmless from and against any action, claim, demand or liability, arising out of or relating to your violation of any of the Terms and Conditions of this agreement, the rights of any third party or your use or connection to this Service. The Service is provided “as is” and you agree to not hold FortKnoxster Ltd. responsible for any damages that arise as a result of the loss of use, data, information or profits connected to the performance of the Service. Furthermore, you will not hold FortKnoxster Ltd. liable, if any material is unintentionally released as the result of a security failure, vulnerability or force majeure.
As we have no access to your account or data, we do not keep records of your password. If you lose your password, we cannot help you other than offering you a new account.
Billing. We will automatically charge you from the date you activate a user account and on each periodic renewal until cancellation. You’re responsible for all applicable taxes, and we will charge tax and VAT when required to do so. Paid accounts are charged for min. 3 months. Storage charges also apply, if exceeding 10 GB per account.
No Refunds. You may cancel your FortKnoxster Upgrade Account at any time, but you won’t be issued a refund.
Downgrades. Your Upgrade Account will remain in effect until it is cancelled or terminated under these Terms. If you do not pay for your Upgrade Account on time, we reserve the right to suspend it or reduce your account to a free account.
Changes. We may change the fees in effect but will give you advance notice of these changes via a message to the email address associated with your account.
FortKnoxster Ltd. owns all rights, titles, and interest in and to all copyright, trademarks, trade secrets, patents or any other intellectual property of any kind or any proprietary rights in and to the Service and these rights titles and interests are protected to the fullest extent under Gibraltar and International laws. Without the prior written consent of FortKnoxster Ltd., you shall not use or permit any third party to use any trademarks or trade names and no content on this Service may be copied, reproduced or duplicated in any form or by any means whatsoever.
These Terms and Conditions set forth the entire agreement with respect to the subject matter hereof and supersede all prior or contemporaneous communications and proposals, whether, electronic, oral or written, between you and FortKnoxster Ltd.
The failure of FortKnoxster Ltd. to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
This Agreement shall be governed by and construed under the laws of Gibraltar. All actions commenced pursuant hereto shall be brought in a court of Gibraltar.
If FortKnoxster Ltd. is involved in a future merger, acquisition, reorganization or sale of our assets, your information may be transferred as part of this. We will notify you (for example, via a message to the email address associated with your account) of any such deal and outline in detail.
This agreement comes into effect on the date of your completed registration with FortKnoxster Ltd., or date of first payment and FortKnoxster Ltd. may terminate this Service at any time. Use of the Service is your consent to the Terms of this agreement.
We will respond to support requests via email within one business day. If you have questions, ideas or concerns about our Services, please contact us at [email protected].
Effective: August 1, 2017
Privacy Is Our Business
Protecting Your Information
Generally. The security of your information is imperative to us, in fact, this is the core of our or business model, to protect the privacy of our users and their data. Within the technical and legal boundaries, we will keep innovating and pushing the boundaries to maintain the best ever private and secure communication platform.
Technically. We use physical, electronic and sophisticated security methods to prevent unauthorized access, maintain data privacy and to ensure correct protection of information. We use robust encryption technologies including AES 256, RSA 2048, Key Authentication algorithms, Secure Sockets Layer (SSL) etc. Our entire user’s data is stored in encrypted form and not even the FortKnoxster Ltd. staff has any access to it whatsoever. In addition, user accounts are protected by multi-factor authentication (optional).
Legally. Our servers are hosted in a highly secure data centre. Furthermore, our Secure Sockets Layers (SSL) with extended validation to insure the highest degree of authentication available. Again, even if data were compromised, it would be of no use as all data is highly encrypted. We also refer to the Non-Disclosure section below.
FortKnoxster Ltd. collects and uses anonymous user information for the following limited purposes:
1. Sent and Received Messages: We do not have access to any message content as it is highly encrypted. We do have access to the following records: Number of messages sent, storage space used, total number of messages, last login time and country code login.
2. Phone numbers: All phone numbers provided to us during the account creating procedure, are confidential information and your phone number will never be sold, shared, given, leased or disclosed to any third parties. Due to extra security matters, your phone number is required to send you the initial activation code in the account creating process.
3. Emails: Providing your email is optional, but required for certain services. All emails provided to us during the account recovery and notification settings procedures, are confidential information and your email will never be sold, shared, given, leased or disclosed to any third parties. Due to extra security matters, your email is required to send you the account recovery link in the account recovery process. Your email address is also required for receiving email notifications about new FortKnoxster messages.
Managing Your Data
Your data belongs to you and you can delete it at any time. Your account information can be changed anytime by logging into your account and change or delete information. If you wish to delete your account, we will erase all your remaining encrypted account data from our servers. Any free accounts that are inactive for a period of more than 12 months may be automatically deleted.
All data is at any given time stored in encrypted format. Temporary backups are also fully encrypted. We have no way of access your encrypted data and hence cannot recover your password, should you lose it.
FortKnoxster Ltd. has a zero-disclosure policy. We will not respond to any requests from authorities regarding information about users, logs, data or similar. Any authority must direct a request to the relevant authorities, which may then possibly contact us, following the protocol that the relevant legislation stipulates. We will not comply with demands from any authorities to a higher extent than the law demands.
FortKnoxster Ltd. uses a time limited encrypted session cookie on this website. No persistent cookies are ever used on this website. Once the individual session ends, the session cookie is deleted.
This applies only to users who are using our “upgrade” Services. Third parties process all electronic payment transactions and FortKnoxster Ltd. does not retain any customer payment information. For administration purposes, we do need to store data on which account was paid for by a particular transaction.
We will respond to support requests via email within 2 business day. If you have questions, ideas or comments about our Services, please contact us at [email protected].